PRIVACY & COOKIES POLICY

Who we are.

Active Rother is a local initiative run by Rother District Council, helping residents across the Rother area find sports and physical activity opportunities to lead healthier, more active lives.

For the purposes of data protection law, the data controller is:

Rother District Council
Town Hall
London Road
Bexhill-on-Sea
East Sussex
TN39 3JX

You can contact us about data protection matters by emailing GettingRotherActive@rother.gov.uk or by calling 01424 787000.

What personal data we collect and why.

Mailing list sign-ups.

If you choose to join our mailing list via the form on this website, we collect your email address. We use this to send you occasional updates about activities, events, and news in the Rother area.

We will only add you to our mailing list once you have actively ticked the consent box on our sign-up form.

The lawful basis for this processing is your consent (UK GDPR Article 6(1)(a)).

You can withdraw your consent and ask to be removed from our mailing list at any time by emailing GettingRotherActive@rother.gov.uk. We will remove you promptly and without question.

Website enquiries and contact forms.

If you contact us via a form on this website, we collect the information you provide (such as your name and email address) in order to respond to your enquiry.

The lawful basis for this processing is our legitimate interest in responding to communications directed to us (UK GDPR Article 6(1)(f)).

Website usage data.

When you visit our website, we collect anonymised information about how you use it, including pages visited and how you arrived at the site. This is collected via cookies (see the Cookies section below). This data is used to help us understand how the site is being used and how we can improve it.

The lawful basis for this processing is your consent, given via our cookie notice when you first visit the site.

How long we keep your data.

We keep mailing list email addresses for as long as you remain subscribed. If you ask to be removed, we will delete your address within 30 days.

Contact form enquiry data is retained for 12 months and then deleted.

Website usage data collected via analytics cookies is retained in accordance with Google's data retention settings, which we have set to 14 months.

Who we share your data with.

We do not sell your personal data or share it with third parties for marketing purposes.

Your email address, if you join our mailing list, is held by Stuart Ramsbottom (Active and Healthy Communities Specialist, Rother District Council) who manually manages the Partnership mailing list. It is not uploaded to any external email marketing platform.

Our website uses the following third-party services which may process data on our behalf:

Google Analytics (via Google Tag Manager): collects anonymised data about how visitors use our website. Google may process this data outside the UK. For more information, see Google's privacy policy at https://policies.google.com/privacy.

Brevo: used to deliver email notifications from our website contact forms to us. Brevo processes the content of form submissions in order to deliver them. For more information, see Brevo's privacy policy at https://www.brevo.com/legal/privacypolicy/.

Your rights.

Under UK data protection law, you have the following rights:

The right to access. You can ask us for a copy of the personal data we hold about you.

The right to rectification. You can ask us to correct any inaccurate or incomplete data we hold about you.

The right to erasure. You can ask us to delete your personal data in certain circumstances, including where you withdraw consent.

The right to restrict processing. You can ask us to limit how we use your data in certain circumstances.

The right to data portability. Where processing is based on your consent, you can ask us to provide your data in a portable format.

The right to object. You can object to processing based on legitimate interests.

The right to withdraw consent. Where we rely on consent as our lawful basis, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact us at GettingRotherActive@rother.gov.uk or write to us at the address above.

We will respond to all requests within one month. If your request is complex or we receive a large number of requests, we may extend this by a further two months, in which case we will let you know.

How to make a complaint.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concern directly before you contact the ICO. Please get in touch with us first at GettingRotherActive@rother.gov.uk.

Cookies.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, or to work more efficiently, and to provide information to website owners.

What cookies do we use?

We use the following categories of cookies:

Strictly necessary cookies. These are required for the website to function and cannot be switched off. They are typically set in response to actions you take, such as filling in a form. You can set your browser to block these cookies, but some parts of the website may not work as a result.

Analytics cookies. We use Google Analytics to collect anonymised information about how visitors use our website. These cookies help us understand which pages are most popular, how visitors move around the site, and where they come from. All information collected is aggregated and anonymous. These cookies are only set with your consent.

A full and up-to-date list of the cookies used on this website is maintained automatically below by Cookiebot:

Managing cookies.

When you first visit our website, you will be asked to consent to analytics cookies via our cookie banner. You can change your cookie preferences at any time by clicking the cookie settings link in the footer of our website.

You can also control cookies through your browser settings. For guidance on how to do this, visit https://www.allaboutcookies.org.

Please note that blocking or deleting cookies may affect how our website works for you.

Changes to this policy.

We may update this policy from time to time. We will publish any changes on this page and update the "last updated" date at the top. We encourage you to check back periodically.

Contact us.

If you have any questions about this policy or how we handle your data, please contact us:

Email: GettingRotherActive@rother.gov.uk
Phone: 01424 787000
Post: Active Rother, Leisure Services, Rother District Council, Town Hall, London Road, Bexhill-on-Sea, East Sussex TN39 3JX